Student Handbook

2.  ENROLMENT AND ORIENTATION

2.1 ENROLMENT

You must accept your offer of a place by the due date outlined in your letter of offer to ensure enrolment.

If you are under 18, you must have a parent or guardian complete, sign, and return the Parent/Guardian Consent Form to enrol.

You are a student at AFTRS from the time you enrol until you complete your course requirements and exit the School one week following the end of classes; withdraw from your course; or are excluded from a course of study.

You can accept your offer and enrol online via the myaftrs portal.

If your course is longer than one semester, you will be re-enrolled by the Student Centre on the successful completion of each semester.

If you do not pay the fee and enrol by the specified dates, you will forfeit your place at AFTRS.

As an enrolled student in an award course, you are eligible to nominate yourself as a candidate for election as the student member of AFTRS Council and included on a list for the purposes of voting in that election. You are also eligible to vote in the election of course representatives to the Student Representative Committee and to nominate yourself as a candidate in that election.

2.2 PAYMENT OF FEES

Course of Study fees apply to all Degree and all Sub-Degree courses. The current schedule of fees can be found on the AFTRS website.

You must pay the full fee set by AFTRS for a course of study. The fees must be paid by the specified date as advised in the letter of offer and the How to Enrol page of the AFTRS website:

  • Fees are payable upfront on a per semester basis; or
  • Eligible students may borrow the full course fee through FEE–HELP.

If you are experiencing financial difficulties you may apply to the Head of Student Services to pay your fees in instalments (if electing to pay fees upfront).

2.3 FEE-HELP

FEE–HELP is the Australian Government’s student loan scheme that assists students to pay course fees, up to a lifetime limit, for eligible courses at approved higher education providers. The loan is repaid through the tax system once a graduate’s income reaches the minimum threshold for compulsory repayment.

You are eligible for the FEE–HELP loan scheme if you are:

  • An Australian citizen; or
  • A permanent humanitarian visa holder resident in Australia for the relevant time.

If you are a New Zealand citizen who are Special Category Visa (SCV) holders and meet the requisite criteria you may be eligible for FEE-HELP. You need to meet the long-term residency requirements which are:

  • First entered Australia as a dependent child aged under 18 years of age;
  • Have been ordinarily resident in Australia for the previous 10 years (that is, you have been physically present in Australia for at least eight out of the past 10 years) and 18 months out of the last two years at the time of application for the loan; and
  • Are otherwise eligible for the loan.

You are not eligible for the FEE–HELP loan scheme if you are:

  • A New Zealand citizen (other than NZ citizens with a SCV); or
  • A permanent resident (other than permanent humanitarian visa holder resident in Australia for the relevant time).

In 2017, a loan fee of 25% (or as varied by legislation) applies to FEE–HELP loans for undergraduate courses of study. The FEE–HELP limit does not include the loan fee.

This is a guide only. For more information please refer to the FEE–HELP information booklet available from Student Centre. Up to date information on all matters concerning FEE–HELP can be found on the Study Assist website.

Disclaimer: AFTRS has made every attempt to ensure the information provided here about FEE–HELP is as accurate as possible as of 13 January 2017. However, this information may change. To the extent permitted by law, AFTRS gives no guarantee and accepts no responsibility for the information’s accuracy, reliability, currency or completeness. Individuals are responsible for evaluating the information provided for their own purposes, and for confirming the currency of the FEE–HELP information on this page by referring to the Australian Government’s Study Assist website.

2.4 RE-CREDITING FEE–HELP BALANCES OR REFUNDING UPFRONT PAYMENTS

The AFTRS’ policy on re-crediting FEE–HELP balances or upfront payments is in accordance with the requirements of the Higher Education Support Act 2003 (HESA) and the FEE–HELP Guidelines.

2.4.1 Withdrawing Before Earliest Census Date

If you have paid your fees upfront and you withdraw before the earliest subject census date in a given semester, you will receive a refund of the full amount of the tuition fee you have paid for that semester. If you have obtained FEE-HELP and you withdraw before the earliest subject census date in a given semester, your FEE-HELP debt will be reduced by the full amount of the tuition fee for that semester.

2.4.2 Withdrawing After Earliest Census Date

If you withdraw from a course after the earliest subject census date in a given semester, you can apply in certain circumstances to have some or all of:

  • Your FEE–HELP balance re-credited; or
  • Your upfront payment refunded.

If you withdraw after a subject’s census date but have successfully completed the subject, you cannot be re-credited with your FEE–HELP amount for that subject or receive a refund of any upfront fees.

2.4.3 Application for Refund or Credit

You must apply to AFTRS to have your FEE–HELP re-credited or upfront fee refunded, in writing within 12 months of your withdrawal date.

You may only apply for a re-credit for a FEE–HELP balance or a refund of fees in special circumstances that are:

  • Beyond your control; or
  • Did not make their full impact on you until on, or after, the census date; or
  • Made it impractical for you to complete the requirements of the semester.

These circumstances may include medical, family/personal, employment or be course related.

AFTRS will consider the application within 28 days of its receipt and will notify you of its decision and the reasons for making that decision.

If you are not satisfied with the decision you may apply to AFTRS for a review of the decision stating the reasons for a re-consideration. You must do so within 28 days from the day you received the notice of the decision.

AFTRS will advise you of its decision within 45 days of receiving your application for reconsideration.

You may make an application to the Administrative Appeals Tribunal (AAT) for a review of AFTRS’ decision to refuse to re-credit

2.5 ORIENTATION

In 2017, Orientation will take place in the week beginning Monday 20 February. Participation in Orientation is compulsory: there are on-campus sessions as well as sessions for online students. You will receive information about these activities via email.

2.6 STUDENT ID CARDS

Your Student ID Card is a multi-purpose card used as a means of identification for AFTRS purposes including secure building access, printing and borrowing from the Library. You are required to wear your ID card at all times. If you cannot present your card, you can obtain a temporary visitor pass from the Information Desk. If you have lost your card, please report it to Student Centre as soon as possible.

2.7 STUDENT RECORDS

Your student record is maintained within the myaftrs Portal. You are entitled to view your own record upon request to the Student Centre. You may also request copies of any documents in your file.

Your student record is a confidential record.

Your personal information is available only to relevant AFTRS’ staff and will not be distributed other than in accordance with AFTRS’ Privacy Policy and any Student Collection Statement without your consent, unless required or authorised by law.

It is your responsibility to ensure that all your personal and contact details are accurate and remain up to date.

2.8 PRIVACY

AFTRS may collect, use, disclose and hold your personal information in order to receive and process your application and enrolment, to teach and communicate with you, for course monitoring, evaluation and surveys, for student support, for record-keeping and reporting, and for certain other purposes including enabling you to be placed on AFTRS’ electoral rolls. Your personal information may include your name, postal and email addresses, telephone numbers, date of birth, education and academic records, production credits, work experience and health information.

AFTRS respects your privacy, and deals with your personal information according to the Privacy Act 1988 and AFTRS Privacy Policy. Complaints about privacy may be sent to AFTRS’ Privacy Officer at privacyofficer@aftrs.edu.au

You may also complain to the Australian Information Commissioner. However, the Information Commissioner will commonly not investigate a complaint if the person has not first raised it with AFTRS.

2.9 COMMUNICATION

You will be issued with an AFTRS student email account. While you are enrolled in your course, all primary communication will be sent to that account. You are required to monitor this email on an ongoing basis, and respond when required to do so in the timeframe specified.

Refer to the Orientation Guide for details on how to access this account.

2.10 SEMESTER DATES

Semester start dates are staggered by course and program year – refer to 2017 Principal Dates for more information.

Acknowledgement

The Australian Film Television Radio and School would like to acknowledge the Traditional Owners, the Bidjigal people and Gadigal people of the Eora Nation, on whose land we meet, work, study and teach. We pay our respects to Elders past and present, and extend our respect to Aboriginal and Torres Strait Islander people from all nations of this land.