These policies relate to Short Courses and Industry Certificates.
If a student wishes to cancel their enrolment for a short course or industry certificate due to changing circumstances, they must do so in writing by email to email@example.com as soon as possible.
AFTRS short courses and industry certificates are confirmed when minimum enrolment numbers are reached, and we then make various financial commitments to lecturers and other costs. Where a refund is sought within two weeks before a course commencing, or after a course commencing, costs for running the course have already been incurred and other potential course participants may have been turned away.
AFTRS will refund or issue a credit note of all or part of a student’s fees in the following circumstances:
15 DAYS OR MORE PRIOR TO COURSE COMMENCEMENT
A 100% refund of course fees paid will be provided to students withdrawing from a course 15 days or more prior to course commencement.
14 DAYS OR LESS PRIOR TO COURSE COMMENCEMENT
An option of either 100% credit note or 50% refund of course fees paid will be provided to students withdrawing from a course 14 days or less prior to course commencement.
AFTER COURSE COMMENCEMENT
No refund or credit note will be provided to students withdrawing from a course after course commencement.
In exceptional circumstances, a student may request consideration for either a full or partial credit note or refund. Approval of any credit notes or refund for exceptional circumstances is solely at the discretion of AFTRS. These circumstances must be communicated in writing in a timely manner. Any request for exceptional circumstances should be able to be supported by documentation. AFTRS may request this documentation.
Exceptional circumstances are ones in which the student’s ability to complete the course is unexpectedly directly impacted.
Please note, exceptional circumstances do not include changing work arrangements or change of mind.
Transfers and substitutions
AFTRS does not offer transfers between courses after course commencement. AFTRS can only offer transfers to other courses currently open for enrolments, and any difference in cost is to be covered by the student.
We do allow substitutions (i.e. another individual can take your place) if we are notified in writing of the change before course commencement.
Cancellation of course by AFTRS
AFTRS reserves the right to cancel any course for any reason at any time. In the event of a course being cancelled by AFTRS prior to commencement a 100% refund or credit note of the course fees paid will be provided.
Should AFTRS need to cancel a course after commencement, but before its completion, reasonable efforts will be made to reschedule. If rescheduling is not feasible, it is at AFTRS sole discretion to issue either full or partial credit notes depending on the circumstances.
AFTRS will make every effort to ensure the scheduled run of any course.
IF TRAVELLING TO ATTEND A COURSE
If you are planning to travel to attend a course, please confirm with AFTRS that the course is confirmed before you make your travel bookings. This decision is dependent on course enrolments meeting minimum numbers. AFTRS is not liable for any travel or accommodation costs incurred through course cancellation at any time for any reason.
AFTRS will only issue credit notes to the individual who paid for the course, however, that individual can use the credit note to enrol any other individual. A credit note is valid for 12 months from the date it is issued and can be used to re-enrol in any AFTRS Short Course or Industry Certificate and does not need to be used all in one transaction. A credit note cannot be exchanged for a refund.
Early Bird Discount
AFTRS offers a 10% discount off the course price of Short Courses and Industry Certificates for applicants paying 14 days or more in advance of the course commencement.
AFTRS Staff and Student Discount
AFTRS staff (fixed term and ongoing) and AFTRS students (award courses), and any of their immediate family members, are entitled to a 30% discount off the standard course price of all Short Courses, and Industry Certificates.
AFTRS Alumni Discount
AFTRS alumni (graduates of our awards courses) are entitled to a 30% discount off the standard course price of all AFTRS Short Courses and Industry Certificates. Contact us at firstname.lastname@example.org to get your alumni promo code.
Short course subsidies
At its discretion, AFTRS will make subsidised position(s) available to Indigenous Australians to attend an AFTRS short course. Once your application is approved you are then to contact us on 1300 223 877 to arrange payment of 50% to secure your place in the course. Individuals are able to receive one subsidy per financial year.
To be eligible for assistance, applicants must address the following criteria:
- Identify and be accepted by their community as an Aboriginal or Torres Strait Islander person.
- Have relevant industry knowledge, experience and a commitment to using knowledge gained in the course in the future.
- Be 17 years or older
- Not currently enrolled as a full-time student at AFTRS
- The offer of a subsidised position on a short course is solely at the discretion of AFTRS. AFTRS will not provide any reasons pertaining to these decisions.
- AFTRS reserves the right not to accept applicants into its short courses.
- AFTRS reserves the right to cancel short courses at short notice.
- A position(s) offered for a short course is contingent on the AFTRS course running.
- If the short course is deemed full prior to an application being received AFTRS will be unable to process the application. AFTRS will advise the applicant of proposed future relevant course dates for which the applicant may apply.
Gift certificates can be used on any AFTRS short course or industry certificate (provided there are spaces available).
Gift certificates are available for purchase for any amount over $50.00. Gift certificates can only be paid for via credit card. To purchase call us on 1300 223 877 or email email@example.com.
Industry certificate guidelines
Non-AQF Award Courses – Industry Certificate courses
1.1. Industry Certificates are non-AQF courses of the AFTRS which provide specialist skills and knowledge in craft technical skills, professional development or an industry employment area.
1.2. There is no entry requirement for an Industry Certificate course.
1.3. Industry Certificates are not eligible for FEE-HELP.
1.4. Due to Industry Certificates being non-Award programs census dates do not apply.
1.5. Students are expected to behave in a professional manner in accordance with professional practice expectations of industry, including attendance and the assessment due dates.
All cancellation and refund policies relevant to Short Courses apply to Industry Certificates.
Payment Plans are available for Industry Certificates. Payment plans provide the opportunity to make 4 x 25% payments towards the course cost. Dates for payment will be indicated on the individual course webpages.
Under 18 Policy
Unless specifically stated on the course webpage, AFTRS short courses are developed to suit an adult market (over 18) and are only open to students aged 18 years+.
On the select courses that are available to students aged 16 years+ it will be clearly stated on the course webpage. For these courses the following conditions and considerations will apply:
- AFTRS requires a signed parent/guardian/ Under 18 Consent Form (can be found below) for an Adult Course, returned prior to course commencement to firstname.lastname@example.org
- Lecturers presenting AFTRS short courses, with a person or persons under the age of 18 attending, must have a Working With Children (or equivalent) check that meets the legal requirements of the State or Territory in which they are teaching, unless an AFTRS staff member with a Working With Children (or equivalent) check is present in class at all times, or the course is delivered online.