AFTRS Open Refunds
If an applicant wishes to cancel their enrolment for a course due to changing circumstances, they must do so in writing by email to firstname.lastname@example.org as soon as possible.
AFTRS will refund all or part of an applicant’s fees in the following circumstances:
15 days or more prior to course commencement A 100% refund will be provided to applicants withdrawing from a course 15 days or more prior to course commencement.
Between 24 hours and 14 Days Prior to Course Commencement Should an applicant withdraw from a course during this period they will be entitled to a 50% refund of the total course cost.
24 hours or less from Course Commencement. No refund is available for withdrawal 24 hours or less from course commencement, or after the course has commenced.
NB. In very exceptional circumstances, a refund may be provided within these timeframes, at the discretion of the Divisional Director. Please note, exceptional circumstances do not include changing work arrangements.
TRANSFERS and SUBSTITUTIONS
AFTRS Open does not offer transfers between courses within the 15 days or less cancellation period. We do allow substitutions (i.e. another individual can take your place) if we are notified of the change before course commencement.
Cancellation of course by AFTRS
AFTRS reserves the right to cancel any course for any reason at any time. In the event of a course being cancelled by AFTRS a full refund of the course fees paid, will be provided.
If organising travel to AFTRS
If you are planning to travel to attend an AFTRS Open course, please confirm with AFTRS that the course is confirmed before you make your travel bookings. This decision is dependent on course enrolments meeting minimum numbers. AFTRS is not liable for any travel or accommodation costs incurred through course cancellation.
Gift Vouchers are issued with a 12 month expiration period. If not redeemed within this period they are deemed expired. Gift vouchers are not redeemable for cash. Gift vouchers can be transferred to other individuals if the transfer is approved by the original purchaser.
Why do applicants Incur fees when cancelling out of an AFTRS Open short course?
AFTRS Open short courses are confirmed when minimum enrolment numbers are reached and we then make various financial commitments to lecturers and other costs. Where a refund is sought within two weeks before a course commencing, or on the day of a course, costs for running the course have already been incurred and other potential course participants may have been turned away.